Webinar: Managing & Resolving Conflict Effectively

    May 10, 2021
    10:00 AM EDT - 11:30 AM EDT
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    Via Zoom
    Zoom information included in confirmation email.


    Presented by: Christine Reinhard, Principal, Chrysalis Coaching

    We all experience conflict in our life; and conflict in the workplace is inevitable. As a leader, it is your responsibility to ensure that conflict has as little impact as possible on the important work you and your team does. This often includes not only effectively handling conflict that you may be experiencing directly, but also intervening in conflict that occurs amongst your team members.

    However, many leaders are “conflict adverse” and often go to great lengths to avoid dealing with conflict—their own as well as that of others. This can have devastating effects on the morale, performance and motivation of team members. This webinar will help you to develop the skills to handle conflict in a number of situations and feel more comfortable doing so. We will:

    • Explore why we avoid conflict and the impact that avoidance can have
    • Some things you can do proactively that can help to reduce or prevent some conflicts from occurring
    • Some techniques and tips to mediate conflict amongst your team members
    • How to increase your “toolkit” of conflict resolution strategies and identify those situations where each is most effective


    The workshop will be experiential and interactive.


    About the Presenter: Christine Reinhard
    Christine Reinhard is an Executive and Leadership Coach with 30 years experience in Senior and Executive Management in the Non-profit and Government sectors. She has a M.A. in Community Psychology from Temple University and a M.S. in Organizational Leadership from Mercy College. In addition, she has a Certificate in Professional Coaching from iCoach New York and Baruch College and holds an ACC credential from the International Coaching Federation (ICF) and is a member of the New York City Chapter of ICF. Chris is a frequent speaker and trainer on management issues.

    Chris brings to each coaching relationship experience in coaching, training and supervising leaders of various levels in the corporate, non-profit and entrepreneurial worlds. Her unique combination of clinical, management and coaching educational credentials enable her to coach with an emphasis on behavioral change, Emotional Intelligence and corporate cultural competence to achieve maximum impact.  

    Chris is located in Westchester County, NY and coaches in the New York Metropolitan Area and remotely nationally and internationally.


    $39.00 Member Registration (Per Person)

    $89.00 Non-Member Registration (Per Person)